At Holynet Services Private Limited (“we,” “us,” “our”), we are committed to providing a seamless shopping experience for our customers. This Cancellation Policy outlines the terms under which you can request a cancellation, refund, or return for purchases made through our platform holynetservices.in (“Site”).
Please read this policy carefully before making any purchases. By making a purchase on our Site, you agree to the terms and conditions of this policy.
Cancellation Policy
1.1 Cancellation by the Customer
Before Shipment: You can cancel an order anytime by contacting our customer support team via email (info@holynetservices.in) or phone (+91-8859556925).
Cancellation Process: To cancel an order before shipment, you must provide your order number, name, and details to our support team. Once verified, we will process your cancellation request and issue a full refund to the payment method used at the time of purchase in 3-5 working days.
1.2 Cancellation by Holynet Services Private Limited
We reserve the right to cancel any order for the following reasons:
Non-availability of the product: If the product is out of stock or unavailable for any reason.
Payment issues: If the payment is not authorized or fails to process.
Inaccurate product information: If the product’s price or description is incorrect due to technical errors.
If we cancel your order, you will receive a full refund to the original payment method in 3-5 working days. You will be notified by email regarding the cancellation.